In case the machine is not having an accurate counting operation and you're getting the following E - Error codes (EA0, EA1, EA2, EA3, EA4), proceed as follow:
- Ensure that the notes are placed orderly in the hopper.
- Check the counting sensors for dust or any other kind of malfunctioning source.
- Verify the note thickness adjustment mechanism (feeding gap) in case it needs to be re-adjusted for improving the machine performance (use the Thickness Wheel).
Please reach out to support@deteckusa.com if you need additional help!