DT200 - How to resolve counterfeit detection alerts

Please follow below troubleshooting steps to resolve repetitive counterfeit errors:

If the issue is still not resolved, please contact support@deteckusa.com so we can advise on how to reduce sensor sensitivities.

  1. Press and hold the ADD button for 3 seconds.
  2. Press the Batch button to change Sensitivities (UU, NNG, DBL, DD). The default value is 5.
  3. Press the Up (+) or Down (-) key buttons to choose the desired sensitivity level (range from 0-9).
  4. Press the "START" button to confirm your selection.

UU UV Error
DBL IR Error
CHN CHA Chain Note Error
HALF Note Error
DD Error

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