DT600C - Image Board Fail

If you encounter an image board not responding notification once you power on the Money Counter, please ensure:

Step 1: Cables connecting the imageboard to the mainboard are plugged in properly.
Article: https://deteckusa.reamaze.com/articles/t600c-image-load-fail-cables-connection

Step 2: Please update the software to the latest software
Article: https://deteckusa.reamaze.com/articles/dt600c-main-software-update-zpk

If the error persists, please reach out to support@deteckusa.com and help report:

  • Your Full Name: 
  • Order ID: 
  • Money Counter: DT600C
  • Serial Number: (can be found on the back of the machine)
  • Image Board Not responding
  • Recent Software Upgrade: Yes/ No
  • Checked Cables Connection: Yes/ No

We will do our best to help resolve the issue!

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