DT600C - CIS Calibration

This video will demonstrate how to proceed with the CIS calibration:  https://youtu.be/I8iG5LuONAo

CIS Calibration

When it’s necessary to adjust the CIS sensor (often needed when the display shows repeatedly E10 IMAGE ERROR), please follow the below step-by-step instructions or reach out to our support team for help.

1. Open the back cover using the handle and clear any dust or ink residue on the sensors prior to performing this task (using the brush/cloth provided as part of the maintenance kit)

2. Place the white plastic strip on top of the lower CIS sensor and close the back cover.

3. Select the CIS Calibration sub-menu by pressing the OK button. You will be prompted to Put in the TestBar (White Plastic Strip). Press Ok when ready.

4. You should get the following notification "CIS Adjust Complete" if successful. Please take out the Test Bar (White Plastic Strip) and proceed to the CIS color balance process below

5. If the CIS adjustment fails, you get the following notification (CIS adjust exposure failed!). Please restart the machine by pressing the OFF/ON switch and try again this process until it's successfully adjusted.

If the error persists or the calibration fails, please check out the following article on how to remediate the issue - https://deteckusa.reamaze.com/articles/dt600c-cis-calibration-failed

Image of the White Plastic Strip (provided in the maintenance kit):

CIS Color Balance

Below are detailed steps on how to adjust the ColorBalance:

  1. Select the CIS ColorBalance sub-menu by pressing the OK button. You will be prompted to Put in the Red Plastic Card into the hopper (Image below).
  2. When the Color Balance is complete, press OK (pulls out the CIS Color Balance View) and then press Start to exit.

Note: The Red Plastic Card is a special bill included in the maintenance kit.

Image of the Red Plastic Card

Please reach out to support@deteckusa.com if you need help!

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