DT600 - Machine Counting Bills without showing Numbers

If the machine is counting bills without showing numbers on the display and prompting you with a STOP sign, please proceed with the following steps:

Step 1: Check if there is any error code when starting the machine (i.e. CE02). If not, proceed to the next steps

Step 2: Please check if there is anything obstructing the Hopper Start Sensor and if the Back Cover is properly closed

Step 3: Proceed with the CIS Calibration
Article: https://deteckusa.reamaze.com/articles/dt600-cis-calibration

If the calibration fails, please check out the following article on how to remediate the issue:
https://deteckusa.reamaze.com/articles/dt600-cis-calibration-failed

Please contact our support team at support@deteckusa.com for further troubleshooting steps.

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