If the machine is counting bills without showing numbers on the display and prompting you with a STOP sign, please proceed with the following steps
Step 1: Check if there is an error code when starting the machine (i.e. CE02). If not, please check if there is anything obstructing the Hopper Start Sensor and if the Back Cover is properly closed
Step 2: If no error code appears when starting the machine, please proceed with the CIS Calibration
Article: https://deteckusa.reamaze.com/kb/dt800/dt800-cis-calibration
- If successful, you will be prompted with a notification - ok!
- If failed, please contact our support team for quick assistance at support@deteckusa.com