DT600C - Keyboard Error Troubleshooting

If you're encountering Keyboard Sensor Abnormal error as soon as you turn on the machine or during the count, please proceed with the following steps

Step 1: Check if any of the keyboard buttons is stuck

Step 2: Check if the display board is properly connected to the mainboard
Article: https://deteckusa.reamaze.com/articles/t600c-display-cables-connection

If the issue is still not resolved, please reach out to support@deteckusa.com to advise on additional troubleshooting steps and share the below information:

  • Your Full Name: 
  • Order ID: 
  • Money Counter: DT600C
  • Serial Number: (can be found on the back of the machine)
  • Abnormal Error at Start: Keyboard Error
  • Stuck Buttons: Yes / No
  • Checked Cable Connections: Yes / No

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