If you encounter an E14 Error (Size/Denomination Error) while counting a stack of Mixed Denomination Bills using the “SDC” Single Denomination Count mode, please remove the top bill from the stacker and resume the count.
Please ensure the Counting Guide is properly adjusted too.
The “SDC” Single Denomination Count mode helps sort a Mixed Stack of Bills. It will use the first note of the stack as a benchmark denomination and alert you of any suspicious bills or other denominations.
Switch to “MDC” Mixed Denomination Count mode if you would like to count a Mixed Stack of Bills.
Check out our video tutorial on how to select the counting mode: https://youtu.be/L0XQqXr_jpQ