If you experience flying bills during the count, please ensure there are no foreign objects or loose screws obstructing the sensors. Please inspect the back compartment and hopper stage feeding gap.
Flying Bills Video: https://youtu.be/QM7L-al9GDU
How to Check for obstructing objects
Article: https://deteckusa.reamaze.com/articles/dt600c-how-to-check-for-foreign-objects
If this doesn’t help resolve the issue, please check if the impeller belt is in the right position. Please check the step-by-step video uploaded on
Youtube: https://youtu.be/dnmQnYIZM3k
If all the above steps do not resolve the problem, please contact our support team at support@deteckusa.com for quick assistance.