Please perform this calibration if you encounter the following:
Counting errors E1, E4, E5, E6, E10 and E11.
Power-On errors: C3-C10
This video will help demonstrate how to safely perform the calibration
https://youtu.be/khliXMID1vU
CAUTION: Please do not perform this calibration without prior instructions from our support team. Do not perform this calibration if the detector is functioning properly
WARNING: Using a low GSM Paper Quality can result in Calibration Failure. We advise using a white Postcard of 140 gsm or more
A step-by-Step process for the calibration
- Use a blank white postcard, the size should cover all sensors. We recommend a high gsm quality paper to prevent light going through the Paper (around 140gsm)
- Press the CUR/DIR button and the Power On button simultaneously to turn on the detector. The display will show: PAPER
- Insert a white paper to cover all sensors, close the cover, and Press REP/CLR key until the display shows: FINISH.
- The detector will emit 3 beep sounds to instruct you the calibration has been successful. Take the white paper out and restart the machine Power off/on.
If the calibration fails, please reach out to support@deteckusa.com and share the following details, one of our team members will revert back with a quick solution:
- DT10C Counterfeit Detector
- Serial Number located on the back of the machine
- Purchase Order ID
- Calibration Error
- Any other relevant information