If you experience issues while using the Swift Counterfeit Detector i.e. genuine bills are showing as fake, please ensure the bills are in good condition.
Worn, washed and wrinkled bills would flash as fake notes.
Video Link on how to operate with confidence: https://youtu.be/5hlUP7B48Uo
Important: Make sure bills are aligned to the far right side.
Torn, Stained, Worn, and Wrinkled Bills sometimes will flash as Fake Notes:
Instructions:
1. Genuine Torn Note failed after the third attempt. The bill is Genuine but simply torn.
2. Genuine Folded Note failed after the second attempt. The bill is Genuine but simply folded
3. Stained Note detected as Suspicious (Failed). Flip the Note and Scan again for accurate detection
4. Wrinkled Note detected as Suspicious (Failed). Straighten the Note and Scan again for accurate detection
Please reach out to support@deteckusa.com if you need help!