Please find below step by step instructions on how to run a count using the MDC count mode to Extract Data on a U-Disk:
1. Ensure the USB Key has been properly formatted and set as FAT32 (default File System)
Article: https://deteckusa.reamaze.com/articles/dt800-usb-key-instructions
2. Insert the USB Key in the LOWER USB port. Please ensure the USB key is plugged in the LOWER USB port
3. Turn On the Machine and Please ensure to switch the IMAGE DATA setting from 1 to 0 (refer to step 4)
4. Access the Settings by Pressing OK for 5 seconds
> Enter Password ↓↓↓↓
> Access the Sub-Menu and select “Save Image to U-Disk”
> Switch default setting from 1 to 0 using the down arrow
> Press START to save your selection and go back to the main page
Step 5-7 Guidance: https://youtu.be/HMLjNYnnNdY
5. Select MDC count Mode + USD Currency
6. Run the first count with a small stack of bills to help detect the Errors
7. Run another count using the same stack of bills, but this time the opposite side
8. Once complete, allow 1 minute before removing the Key.
9. Please share with us (abnormal_cash folder) by uploading it through the following link
https://mega.nz/megadrop/zINp-SGtC3Q
Please contact our support team at support@deteckusa.com if you have any queries