DT600C - How to remove stuck notes from the Hopper Stage

This video will demonstrate how to safely remove Notes stuck in the Hopper stage:

Please ensure the machine is turned off before proceeding with the steps.

1. Loosen the Wheel by turning it clockwise, towards the "-" sign

2. Gently spin the hopper wheels backward to pull out the stuck notes. This will prevent notes from getting ripped.

3. Adjust the Wheel Hopper back to a neutral position. Having the correct feeding gap adjusted will ensure smooth counting as well as a trouble-free operation. Trial and error attempts are recommended before you make the final adjustment and start the count.

Please reach out to support@deteckusa.com if you need help!

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