DT200 - How to remove stuck notes from the Hopper Stage

This video will demonstrate how to safely remove Notes stuck in the Hopper stage:

Please ensure the machine is turned off before proceeding with the steps.
1. Loosen the Wheel by turning it counter-clockwise, towards the "-" sign
2. Gently spin the hopper wheels upward to pull out the stuck notes. This will prevent notes from getting ripped
3. Once the stuck notes are removed, please re-adjust the Wheel Hopper back to a neutral position.

Having the correct feeding gap adjusted will ensure smooth counting as well as a trouble-free operation. Please check out the following article on how to adjust the wheel hopper. Article -

Please reach out to support@deteckusa.com if you need help!

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