DT500 - System Parameter Missing

If you encounter a system parameter error (i.e. Machine Locked) once you power on the Money Counter, please ensure Cables connecting the imageboard to the mainboard are plugged properly.
Article: https://deteckusa.reamaze.com/articles/dt500-image-image-load-fail-cables-connection

If the error persists, please reach out to support@deteckusa.com and help report:

  • Your Full Name: 
  • Order ID: 
  • Money Counter: DT500
  • Serial Number: (can be found on the back of the machine)
  • System Parameter Missing
  • Checked Cables Connection: Yes/ No

We will do our best to help resolve the issue!

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