Please find below step-by-step instructions on how to run a count using the MDC count mode to Extract Data on a U-Disk:
1. Ensure the USB Key has been properly formatted and set as FAT32 (default File System)
Article: https://deteckusa.reamaze.com/articles/dt500-usb-key-instructions
2. Insert the USB Key into the USB Port
3. Turn On the Machine
4. Access the Settings by Pressing OK for 5 seconds
> Enter Password ↓↓↓↓
> Select “Data Collection”
> Press ok (or down arrow) to choose “Warning”
> Press START to save your selection and go back to the main page
Step 5-8 Guidance: https://youtu.be/RrC8j1RVnbQ
5. Select MDC count Mode + USD Currency
6. Run the first count with a small stack of bills to help detect the Errors
7. Run another count using the same stack of bills, but this time the opposite side
8. Once complete, allow 1 minute before removing the Key.
9. Please share with us (abnormal_cash folder) by uploading it through the following link
https://mega.nz/megadrop/4bwo8iorEdY
Please contact our support team at support@deteckusa.com if you have any queries